REFUND POLICY

Users may be eligible to obtain a complete refund if they have not completed the Sri Lanka e-Visa application fully. At this organisation, a refund is provided to users based on the stage of their eTA application. Generally, the service charge component is refunded by us. The service charge component is basically fifty percent of the entire fee charged by us.

Please note that the Government Levy will not be refunded in the case of:- The Sri Lanka e-Visa application has been submitted/lodged on the Government site online. No consideration will be given to the result of the eTA application in this case of refund.

At our organisation, once a user is successful in submitting their Sri Lanka e-Visa application, no guarantee is provided for the approval of the same. However, there is a guarantee given for the perfect translation of the user's application from their language to English. And the photograph submitted by them will be accepted too.

There is no promise made in regards to the outcome of the Sri Lanka e-Visa application. This simply means that approval or denial of the application is 100% based on the Government of Sri Lanka.

When it comes to the services provided by us, no immigration advice is provided. Immigration guidance is also not offered to immigrants by us. However, we provide excellent clerical services. One of the best services offered by our organisation is language translation. Users can enjoy the benefit of applying for a Sri Lanka e-Visa in 104 languages whose translation in English is provided by us.

According to the historical outcomes, about ninety-eight percent of Sri Lanka e-Visa applications are processed and approved by the immigration department in the matter of seventy-two hours only. Please remember that past historical outcomes are not a depiction of the current outcomes or the future outcomes.

No immigration advice is provided. Immigration guidance is also not offered to immigrants by us.

Users can enjoy the benefit of applying for a Sri Lanka e-Visa in 104 languages whose translation in English is provided by us.

For more information, kindly head to the following pages: